The Art of Influencing Buying Decisions led by Frank Foster
Members: $149.00 plus HST
Non-Members: $249.00 plus HST
In today’s changing business environment, buyers have less time for face- to-face meetings and would rather communicate on the phone or on line. This is putting new pressures on Sales people to maximize every sales contact.
The Art of Influencing Buying Decisions is a Webinar designed for sales and customer service people who have the opportunity to influence the customer’s decision process. Participants will learn how customers think and how to use ‘compliance’ tactics to gain acceptance quicker. They will learn 5 proven tools to influence buyers and how to apply these tools during communications.
A systematic and logical selling plan is presented which will detail the importance of planning, scripts, selling benefits, and handling objections. The selling plan is realistic, believable and more importantly, the skills learned are accepted by customers no matter what level of the organization they are at.
This Webinar will help both outside and inside selling staff to work more efficiently for better results. It is designed to provide selling skills for sales representatives, inside sales, customer service, showroom/counter, parts and service or product specialists and it will produce tangible returns by increasing skill levels and expanding business opportunities.
Who would benefit: Counter Sales Personnel, Inside/Outside Sales Personnel, Quotation Department Personnel, Service Technicians, Delivery Personnel, Receptionists.
*Once payment has been received, the training video will be sent to you via Dropbox.
Call us: 1-800-639-2474